ESTIMATED SHIP DATES

STANDARD PROCESSING TIME

Our dedicated team is committed to processing and preparing your order with the utmost care. The standard processing time for orders varies based on the products ordered. This time frame begins once your order has been successfully placed and accepted, and any deposits, if required, have been received.

ESTIMATED SHIP DATE

The estimated ship date for your order will be provided in your order confirmation email. This date is a projection based on current processing times and product availability. Please note that unless otherwise agreed to prior to order placement due to order urgency, this timeframe may vary based on the nature of the product and current order volume.

SUBJECT TO CHANGE

The estimated ship date is subject to change due to unforeseen circumstances such as high order volume, product availability, or other factors beyond our control. We will endeavor to notify you of any changes to the estimated ship date.

NOTIFICATION OF CONCERN

If your estimated shipping date, any alteration to it, raises concerns in light of your event date requirements, please contact us promptly at info@covermaster.com or call us at 800-387-5808 (Intl: +1-416-745-1811 or Europe: +44 (0) 2038 685082), and we will do our best to accommodate your requirements.

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. You can use this information to monitor the progress of your shipment.

CUSTOMER SUPPORT

If you have any questions or concerns about your order or the estimated ship date, our customer support team is here to assist you. Contact us at info@covermaster.com or call us at 800-387-5808 (Intl: +1-416-745-1811 or Europe: +44 (0) 2038 685082), and we will do our best to provide timely and helpful information.