Santa Clara, CA - There are few better measures of a company’s service than a positive review from a truly satisfied customer. That’s why Covermaster was thrilled to see one of their latest five-star reviews on Trustpilot.com from a contractor in Northern California.
Last spring, Covermaster regional representative Thomas Bell was contacted by the California-based Strawn Construction Inc about gym floor covers for two school gymnasium projects. Two new middle schools — Peterson and Buchser — in the Santa Clara Unified School District needed protection for the newly-installed gym floors in time for upcoming graduation ceremonies.
The company decided to order two sets of Master 2200 gym floor covering, a durable, dual-sided vinyl cover designed for frequent use and suitable for most events. The three-ply fabric features a PVC coating on both sides, is available in four colors, and is designed to provide years of dependable service. Master Series Premium Covermate mobile storage carts rounded out the purchase.
The customer was satisfied on many levels, complimenting Covermaster on “a wide variety of quotes … getting materials and product information that couldn’t be found in manuals or on the website … readily available to resubmit work for even the most minor of changes.”
They appreciated the realistic delivery times and were even more pleased when the gym floor tarps arrived early. “A company being truthful about delivery times is a rare quality indeed. It's like they care about how people will view them after the money has been spent. This was a fantastic company to work with.”
The review ended with an 11 out of 10 rating and “four thumbs up” — high praise from a satisfied customer.
Posted Oct 19, 2017